Airtel — false data purchase, usage & billing

Address:

Bhopal, Madhya Pradesh

Ok this time you over did yourself, I purchased a smartbytes pack of 15GB on[protected] which turns out was 200GB now i would not say anything but atleast it should been provided which i didn't got and you gave me 125GB in which 80GB was from my previous plan then you text me that i need to payup 4005 INR as per some usage pattern and when i try to track the usage from your app or website it does not provide any details when i try to call customer service the automated voice recording tells me to buy data pack or smartbytes.

I am speechless so please either fix it or provide me the data usage details or take away your services.

A/C: [protected]