[Resolved] Airtel — Fashion bunny | |||
Fashion bunny activated in my mobile with airtel network without my concern & every day ₹35 is being deducted. I am not able to stop it even after sending Stop messages. I have lost more than ₹140 from my balance. I have sent stop messages twice to the airtel customer care but every time the service is stopped, it gets automatically renewed by deducting 35 from my main balance, mobile no [protected]. Was this information helpful? | |||
Aug 11, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Jul 10, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 1 July 2016. We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress. You can also get in touch with us at [protected]@in.airtel.com Regards, Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. [protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Aug 12, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 1 July 2016. We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com Regards, Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. airtel.[protected]@airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
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I am too a victim of this loot being run by Onmobile Global Limited.
I am going to file a complaint in TRAI on this.