[Resolved]  Airtel — fastag- action pending

I have ordered a fast tag from airtel on 27th february 2020 and it was delivered on 15th march.

When i check the status of the fasttag in "airtel thanks app" and in https://www.npci.org.in/netc-tag-status is showing inactive. Contacted customer care through phone and email multiple times, till to day the fast tag was not activated.

I know there may be few number of staffs working in all offices, but taking around 3 months to activate a fast tag is a poor customer care by airtel.