[Resolved] Airtel — Fixed line/broadband not working for 3 days | |||
My fixedline/broadband [relationship number: [protected]] is not working since 11-jul-16.initially my number was automatically swapped with some other number [[protected]]. after raising a complaint, my phone stopped working completely. till now it is not fixed despite several call and follow-up to customer care. they keep on giving false promises. no technician turned-up till now. Worst service from airtel; only fake promises and advertisements. regret my decision to choose airtel. Was this information helpful? | |||
Sep 1, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Jul 20, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 13 July 2016. We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress. You can also get in touch with us at airtel.[protected]@airtel.com Regards, Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. airtel.[protected]@airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Aug 01, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 13 July 2016. We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response. We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at airtel.[protected]@airtel.com Look forward to hearing from you. Regards Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. airtel.[protected]@airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
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