Airtel Fixedline — Airtel support! | |||||
#airtel pathetic service even before i could get my broadband connection. Account number[protected]. Taken up a new board band fixed line connection. 9th october the technician who came for installation, tried configuring for 3 hours and at 6:30 pm he said there is a backend problem and would fix the next day. 10th october the technician (Prashanth) came back at 11 am checked again and said he found what the issue is and took the router and promised this will be fixed in an hour and left.After waiting for two hours i called him and he says he will come back tomorrow to fix it, i said if it's not today pleased take off the wiring.. For which he says that's fine go ahead!!! We called up the toll free-number and the person who answered (Dhinakar-coimbatore)our call was even more pathetic... Very unprofessional way of handling the customer...This is how the call center employees are trained???This was least expected from a wellness reputed service providers. #airtelsupportsucks Was this information helpful? | |||||
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This is with reference to your post dated 10 October 2015.
We would like to acknowledge that we are working to address your concern as soon as possible.
We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtel.[protected]@airtel.com
Regards
Umesh Arora
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
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