[Resolved] Airtel — Flat charges rs 250 on data services even after cancellation | |||
Dear Sir, I have am using Airtel mobile Post paid service for more than 2 years. Although there were some bill disputes whenever I do some change in my plan or feature, but this is a new bill dispute of its kind to me. I have activated Airtel 3G Data Service on mobile Post paid connection on February month and I have requested for cancellation of the Data Service on 07-MAR-2016. My new bill cycle starts on 05-MAR-2016 which means I am late to inform deactivation by 2 days. Although I have not used the data service from 01-MAR-2016 as I was in international roaming. I have got an email from Airtel stating that I have to pay flat Rs 250/- in next month bill eventhough I have deactivated within 2-3 days. Airtel is not ready to discount even a rupee, rather Airtel says they will take Rs 250/- for nothing. I am already struggling with Airtel for my last month bill which has double time exceeded the credit limit around Rs 8000/-. While I was dealing with the issue, Airtel is behaving disrespectful manner and pin pointing to pay on last month bill eventhough due date is on 25-Mar-2016 which is two more weeks away. My account number: [protected] Was this information helpful? | |||
Aug 13, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Mar 24, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 10 March 2016. We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress. You can also get in touch with us at airtel.[protected]@airtel.com Regards, Anil Sachdeva airtel presence (airtel Customer, service team) bharti airtel ltd airtel.[protected]@airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
Add a Comment | |||
42%
Complaints
54499
Pending
0
Resolved
21958
View all 54499 Airtel reviews & complaints
+91 96 6339 5551
+91 11 4266 6500 [Head Office]
+91 11 4666 6100 [Head Office]
20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
View all Airtel contact information
Post your Comment