Airtel — For not activating scheme mention on airtel site | |||||
Dear Sir, This is Dattatray from Mumbai. I have recharge my mobile number [protected] with special recharge of 29 Rs on 20/11/2016 to get benefit from roaming free network and 69 Rs on 21/11/2016 to get benefit for Local + STD mobile calls @ 40p/min. Unfortunately none of the above scheme got activated on my said number. When I called to airtel customer care and ask them to take above mentioned complaint they were not talk to me properly regarding this issue and not file my complaint. I requested them (Mr. Jitendra and Miss Darshana from airtel customer care) to refund my money but they said we are not going to refund money in such cases. Please take the action on above said issue as soon as possible. Was this information helpful? | |||||
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Airtel customer support has been notified about the posted complaint. | |||||
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This is with reference to your post dated 1 December 2015.
We would like to acknowledge that we are working to address your concern as soon as possible.
We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtel.[protected]@airtel.com
Regards
Umesh Arora
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
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