Airtel — Fraud By Airtel's registered DSA. "KARSHNI SOLUTIONS"

Address:

New Delhi, Delhi

Hi, I HAD NO WHERE TO GO BUT HERE. NO HELP FROM CUSTOMER CARE EXEC. YOUR DSA DON’T ANSWER PHONES. Brief about problem: I received a call from Airtel’s registered DSA, “KARSHNI SOLUTIONS”. Saying that there is an offer for my Sim. A close matching airtel number will be provided to me as a Postpaid connection. For which I agreed [biggest Mistake]. They send an agent to my office to collect the documents, Id proofs and 250rs as Activation Fee. All this happened on the very same day. 21/4/15 There After they never called or contacted me or picked my phone. Its been 4 Working days from that date and I know nothing about my status. I dialed 198, they say I can not be helped before the SIm gets networks. But Whom do I contact for actuation of my SIm. The Customer Care Service was bad, they din’t bothered or cared to suggest me a way. All they did was to contact my retailer. Details of the sim card I received. SimNo.[protected] IMSI No. [protected] H-5 Card MobileNumber I was Offered: [protected] Does Airtel company don’t maintain his DSA details through which the company is doing business and the company is not aware that what the DSAs are doing with their customer ?????? Waiting for some fruitful reply. I HAVE ATTACHED SCREEN SHOT OF RECIPT I RECEIVED FROM THEM. Thanks, ADITYA RATHI [protected] [protected]