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[Resolved]  Airtel — Fraud.done by airtel customer care

Address:Bhopal, Madhya Pradesh

I had received a phone call from airtel customer care number[protected], Your excecutive offered me scheme of caller tune with my name @Rs.23/- Per month. I accepted the same and Rs.280/- was debited to me which was not told to me anytime in the call. How come you peaple can deduct the annual charges without my consent. Listen to the entire conversation Ms.Sonam has has discussed only monthly charges. Your excecutive has done a fraud and i want the charges to be credited to my account and stop the service or else i will shift to some other service provider along with 70 corporate connections we are using.
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Aug 6, 2021
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
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Comments

Dear Mr. Attri,

This is with reference to your post dated 14th July 2015.

We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

Look forward to receiving the required details at airtel.[protected]@airtel.com

Regards
Sadhu Charan
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
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Reply
Dear Mr. Attri,

This is with reference to your post dated 14 July 2015.

We were waiting to receive your contact details to enable us to address your concern.

Since we have not heard back from you, we trust your issue has been resolved.

If you require further information / assistance, please write to us at airtel.[protected]@airtel.com

Regards
Sadhu Charan
Airtel.presence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Reply

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