[Resolved] Airtel — Fraud in data usage calculations

Akhilgoyal666

from Noida, Uttar Pradesh

Address:

122001

Airtel is carrying out a fraud and looting me. I have subscribed to 345 plan, which gives me 1gb 3g daily data limit. Last night i updated my handset (400mb update) anf after the update it showed a usage of 900 mb in my airtel account. On every usage such things happen. The usage are shown double, i downloaded a game of 100 mb it showed a usage of 250 mb? Airtel should be banned in the country

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Apr 18, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Mar 16, 2017

Airtel Customer Care's response Dear Mr. Goyal,

This is with reference to your post dated 12 March 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bharti airtel ltd

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