[Resolved] Airtel — Fraud in New Connection [Family Plan]

neeraj10786

from Delhi, Delhi

Address:	New Delhi, Delhi, 110034
Website:	www.airtel.in

Dear Sir,
Few days back I port with Airtel Postpaid Family plan. i have paid 500 advance. to [protected] this girl executive. now my Airtel New Number still not activated even she is not picking Call tried too much time but.. I am worried she is fraud. My new number for family plan is [protected]; she committed your number will ative in next 4 hours but.. till now nothing active even i am trying to calling her she is not picking my call. 2 times she picked my call and cutted after receiving.
My contact number is [protected]

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May 11, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Sep 29, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 29 September 2016.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards
Akanksha Singh
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Oct 01, 2016

Updated by neeraj10786 Hello Akansha,
still not resolve my issue.. i am very disappointed with AIRTEL.. they are making fool.. Still my New Number not activated.. while the committed it will active till 28th of sept.. now today is 1st of October.
Even I am facing too much call drop and Voice Breaking issue .. but nothing changed...

very frustrated with Airtel
None of Customer care giving satisfactory support.. even they don't pick call.. when tried.. more than 50times.

Verified Support

Oct 04, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 29 September 2016.

We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.

We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at airtel.[protected]@airtel.com

Look forward to hearing from you.

Regards
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Oct 06, 2016

Updated by neeraj10786 Not Receive any call from Your Side.. Even Facing tons of Call Drop, Network Issue.