[Resolved]  Airtel — Fraud towards mnp mobile no. [protected] issued to another person

Address:110070
Website:www.airtel.in

Dear sir or madam,

Day before y'day i had visited to airtel office in faridabad near bk chowk, where document was submitted to change bill plan in corporate, even yesterday address verification was done @my home. Yesterday in the morning the undersigned has contacted airtel @198 to check the activation status, where it was informed @13:25 apx that this number will be activated within 4 hours.

Yesterday evening the number was not activated and undersigned again contacted with airtel @198 thru another mobile than airtel executive informed me that this number is not pertaining to you and its running to other name. It was really shocking news for me.

When i visited to airtel own outlet than i got information that number was ported out in airtel haryana in the name of mr mandeep singh. I would like to report a fraud case that the undersigned never given my port no to any airtel person.

Further my daily work is getting hampered with a huge loss. Kindly provide solution by tomorrow itself along with compensation towards daily work loss.

I want to registered fraud case against airtel, where i am seeking your help.

Thanking you,

P. S.
Alternate mobile no. [protected]
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Jan 22, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Dec 20, 2016
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 16 December 2016.

We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
[protected]@in.airtel.com

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