Airtel — fraudulent activity through activity called superstore

Website:

www.airtel.in

Hi,

A service called super store has been activated automatically on my number without my knowledge.

How it is possible to activate the service if am not having sufficient balance and also i am out of india.

Need a clarification on this abnormality on my account and deduction of money without my knowledge.

1. What is super store service

2. Who activated the super store service and when it has done.

3. Is it possible to activate the service if am not having sufficient balance and also i am out of india

4. I saw many complaints like this in internet on airtel. Is this newly implemented method to deduct money to compensate your loss?

I am using airtel from past 12 years. I have mailed to airtel before 10 days but didn't get the response. What is the procedure to file complaint against airtel. Kindly advice how to proceed further.

Best regards,
Ramkumar natarajan
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