[Resolved] Airtel — Fraudulent commitment by airtel caller

Jamshed Javed

Address:

New Delhi, Delhi, 110025

I want to let you know a fraudulent activity by airtel employee. I received a call from airtel caller-payal ([protected]) to convert my existing number ([protected]) to airtel postpaid number. She offered me rs-199 plan which contains 600 calls + 400 sms; i agreed on it.
Next day an agent came to me and give me a new airtel sim and ask me for and id proof and rs-250. Again i got a call from airtel ([protected]) for confirmation, but now she told me another plan details as 270 local + 160 std minutes which was different from previous details that i refused.
Now i want my money back. So i request you to please do the needful.

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Aug 13, 2016

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Jun 02, 2016

Airtel Customer Care's response Dear Mr. Javed,

This is with reference to your post dated 20 May 2016.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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