[Resolved]  Airtel — Fraudulent Data Limit In Airtel Broadband

Address:

New Delhi, Delhi

DSL number: [protected]_dsl I have been using Airtel Broadband since last 7 years. Currently I'm using their Rs 1299 plan according to which I get 4mbps speed and 20 GB data limit. My data limit got revised last on 5th July 2014 and when I checked for my limit, it showed my available balance quota as 13.7 GB only instead of 20 GB. Now I had not downloaded anything after my plan cycle got revised. After complaining to Airtel Customer Care, they are saying that I have downloaded some big files because of which I have lost all this data limit (6.3 GB), even though I had hardly used internet after the cycle got revised. I have also checked if someone has hacked into my Wi-Fi, but I have detected no other device connected to my router except my own. They are not willing to sort my problem and this disgusting strategy of Airtel to increase its profit is causing much more dissatisfaction to me. My contact number: [protected]