[Resolved]  Airtel — Getting unwanted disturbance before call

Address:Mumbai City, Maharashtra

I am using an Airtel no. [protected] And on Thursday[protected], even i had enough balance which was more than 30 rupees, am getting an automatic call that " you don't have enough balance so to get an advance of Rs. 30 press 1 and to get Rs. 10 press 3 ". I tried for 1 hour to make a call but could not success. So i thought of calling to customer care where i talked to a person name YOGESH, who told me that my call will be forwarded to technical head, but that was a lie and my call got hanged up. Then i tried a lot to get in touch with customer care but couldn't. Then without any other option i follow the procedure to get the advance talk time of Rs. 10 as told to me by that machine. After that i was able to make a call again. But since this Friday morning[protected] i am again getting these automatic machine voice telling me to take advance talk time. I don't know what AIRTEL is planning, but right now i am quite frustrated and going to throw this Airtel sim if requires.
Was this information helpful?
No (0)
Yes (0)
Oct 27, 2016
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Mar 20, 2015
Airtel Customer Care's response
Dear Mr. Singh,

This is with reference to your post dated 20th March 2015. We would like to acknowledge that we are working to

address your concern as soon as possible. We will connect with you to get additional details, if required, to

resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards
Umesh Arora
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products

and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54506
    Pending
    0
    Resolved
    21959
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information