[Resolved] Airtel — Getting unwanted disturbance before call | |||
I am using an Airtel no. [protected] And on Thursday[protected], even i had enough balance which was more than 30 rupees, am getting an automatic call that " you don't have enough balance so to get an advance of Rs. 30 press 1 and to get Rs. 10 press 3 ". I tried for 1 hour to make a call but could not success. So i thought of calling to customer care where i talked to a person name YOGESH, who told me that my call will be forwarded to technical head, but that was a lie and my call got hanged up. Then i tried a lot to get in touch with customer care but couldn't. Then without any other option i follow the procedure to get the advance talk time of Rs. 10 as told to me by that machine. After that i was able to make a call again. But since this Friday morning[protected] i am again getting these automatic machine voice telling me to take advance talk time. I don't know what AIRTEL is planning, but right now i am quite frustrated and going to throw this Airtel sim if requires. Was this information helpful? | |||
Oct 27, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Mar 20, 2015 Airtel Customer Care's response Dear Mr. Singh, This is with reference to your post dated 20th March 2015. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at airtel.[protected]@airtel.com Regards Umesh Arora airtel presence (airtel customer service team) bharti airtel ltd. airtel.[protected]@airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
Add a Comment | |||
42%
Complaints
54506
Pending
0
Resolved
21959
View all 54506 Airtel reviews & complaints
+91 96 6339 5551
+91 11 4266 6500 [Head Office]
+91 11 4666 6100 [Head Office]
20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
View all Airtel contact information
Post your Comment