[Resolved] Airtel — Getting very poor signals on my prepaid 3G internet connection having No [protected]

[Resolved] Airtel — Getting very poor signals on my prepaid 3G internet connection having No [protected]

P parkash khetarpal from Ludhiana, Punjab

I have prepaid 3G internet connection at Rudrapur Distt Udham Singh Nagar Uttrakhand. My connection No is [protected] in the name of O.P.Khetarpal.I have been receiving very poor signals and due to this not able to work properly on net.On 23/01/17 I lodged a complaint on customer care No [protected] and talked Mr Mohit and Satyam and I was assured that my complaint would be resolved by 25/01/17. But it was not rectified. I again lodged a compalint on 25/01/17 and talked to Mr Amrish who told me that my complaint would be resolved by 30/01/17 ie too late.But I am surprised that till date my complaint has not been resolved.My Mobile No is [protected] Please do the needful and resolve the complaint to the earliest Regards Om Parkash Was this information helpful? No (0) Yes (0)
Mar 22, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Feb 07, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 31 January 2017. We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at [protected]@in.airtel.com Regards, Akanksha Singh airtel presence (airtel Customer, service team) bharti airtel ltd [protected]@in.airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd
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Comments

ankur07090

from Gurgaon, Haryana

Guys I have request for broadband connection on 15th DEC 2016. They didn't installed the connection and when I asked for refund they are not giving it back. Now it's 02 FEB 2017. Where is my amount.
Today got a call from Airtel they said your request rejected and I have to make another request again.
what the hell you people are doing. Why not returning the money.

Firstly you are not able to provide the Broadband connection.
Now not refunding my money back.
Reassigning another date and date.

Guys please do not pay in advance for Airtel broadband connection better switch to another service provide and pay only when it gets installed.