Airtel — Harassment faced

Address:New Delhi, Delhi, 110039

Dear sir
i rohit rana using your airtel no.([protected]) from last few years. But i faced soo many problems. Airtel company cut automatically my phone balance.I compalint for it soo many times but i didn't get sollution. I recharged my no. On 7/10/2015 amount of 250rs. But now in my phone have zero balance. Never i use internet and other value added services.I don't know why they apply unauthorized charges to me.
Sir i know that airtel is a big brand but i faced this problem soo many times.

Is this type of airtel give service to customers?

please look into this matter and resolve my problem and revert my balance.

Rohit rana
[protected]
[protected]
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Comments

Dear Mr. Rana,

This is with reference to your post dated 08 October 2015.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com


Regards
Umesh Arora
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
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