[Resolved] Airtel — Hotspot worst activation and service

mangai_a23

Address:	Bangalore, Karnataka, 560045
Website:	Airtel.in

I have recently purchased Airtel 4g hotspot and the person sent by Airtel told only postpaid services are available in hotspot and took 3860inr including 3 months data charge. However when I tried to contact Airtel to activate the number they were very unresponsive and irritating and took them more than 4 days to check whether it is a valid number. The person whoever sold the device form tele Tech services also was very bad with customer. If this is the case I will be happy to continue with jio network instead of illtreating customer service from Airtel! And my billing cycle is already on and will be charged for one month rate for 15 days use it seems. The worst service

Was this information helpful?

No (0)

Yes (0)

Apr 20, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Mar 09, 2017

Airtel Customer Care's response Dear Mangai,

This is with reference to your post, dated 8 March 2017.

We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

We look forward to receive the required details.

Regards,

Karishma Chauhan
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Verified Support

Mar 18, 2017

Airtel Customer Care's response Dear Mangai,

This is with reference to your post dated 8 March 2017.

We were waiting to receive your contact details to enable us to address your concern.

Since we have not heard back from you, we trust your issue has been resolved.

If you require further information / assistance, please write to us at [protected]@in.airtel.com

Regards,

Karishma Chauhan
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd