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Airtel — how to convert from 4g to 3g of airtel sim

Please can anybody help how to convert from 4g to 3g of Airtel sim. I have never opted for a 4g sim but now the portable sim is a 4g sim and it doesn't show any details on my 3g phone. In fact it didn't support 4g sim. Kindly revert me back the procedure for me to convert back to 3g. my E-mail - skpadhi.[protected]@gmail.com
Mob - [protected]
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