Airtel — i have 450 rs balance in my mobile, but recharge not happening

Address:

641697

Hi team,

I have some issues in mobile recharge (Airtel), in my mobile i have 450 rs balance but i am not able to recharge while using *123# option from my mobile, while dialing *123# i am able to see the options like 1- 448, 2- 199, 3 -175 but i am pressing the number 2, but i am not getting any recharge message, kindly help me out, thanks in advance.

Many times i called to customer care but problem still not resolved. Airtel customer care people are telling like option it will show, but it wont recharge, they said again i have to recharge through internet and spend 450 rs then it will recharge. I am getting same issues in last 10 days.

Thanks,
Mohan