Airtel — I received a offer pay 2410 and two months free on My id [protected] | |||
08/09/2015 around 17.37 I received a SMS from your side saying if I recharge my account under Special offer with 2410 to renew pack for 10 months & get 2 extra month free. I tried to reach your call center but they are unaware of this Special Offer. Still I have recharge the same. Now I want a confirmation for the same. I have also sent a mail to Nodel office, Please look into the following communication as you only send me SMS for special offer to recharge and now your call center says they are not aware of such offer when I have recharge immediately as asked by you without even hours delay.. and now you don't keep your words of Two months additional benefit to me .. Why? Or is a regular practice to cheat and play dubious practice to send such SMS by AIRTEL In other case I might have gone for regular recharge option if they haven't send me this SMS where I have paid 11 month subscription and taken one month free benefit but due to this SMS I have opt this is that my mistake to trust #AIRTEL DTH SMS Was this information helpful? | |||
Airtel customer support has been notified about the posted complaint. | |||
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This is with reference to your post dated 11th September 2015.
We would like to acknowledge that we are working to address your concern as soon as possible.
We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtel.[protected]@airtel.com
Regards
Umesh Arora
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
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