Airtel — I was committed to provide 45 GB data but in actual 5GB was provided .

Address:	Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:	www.airtel.in/broadband-and-fixed-line/broadband

I have broad band connection of airtel from last 3 years. earlier i was paying 999 for 30 GB of data, now some other operator in my location offered a better plan so i asked Airtel to tell disconnect procedure . their support team called me up and offered a RS 799 plan with 45 GB of data and asked me to activate from next billing cycle (26 to 27 Jan 2016). Now when new cycle has been started, my smart byte is showing only 5GB data not 45 GB. when i contacted customer care they are saying that beck-end team has Done it so we don't have any idea and back-end team is not providing any solution . i tried to reach "nodal.[protected]@in.airtel.com", "[protected]@in.airtel.com" but no getting any single solution . front end support team is throwing the ball to back- end team and Back-end team is not providing any solution . i have exchanged more than 30 mail with airtel from last 10 days, but not able to get it resolved. my open ticket no are :63222446 and LB[protected]