Airtel — iam complaining about late payment fee

Address:Karimnagar, Andhra Pradesh, 505460

Hi, my customer id for my airtel dth is [protected]-001. Every if i recharge after the disconnection date, they are charging 15 rupees. Mine is prepaid connection. If the last day exceeded, they will disconnect. So, there should not be any charge. If it is post paid connection, i can agree that because they will provide service even after the last payment date but in the case of prepaid connection, it is not applicable. It's up to user wish whether he do recharge or not. He can do recharge at anytime and use the prepaid connection. When i called customer service they said that they have it in terms and conditions but i could not get the details about late fee even in google. How can a common man get to know when they take the connection
Was this information helpful?
No (0)
Yes (0)
Airtel customer support has been notified about the posted complaint.
Complaint comments 

Comments

I have recharged my mobile([protected]) through net banking Rs.499 on 24th May 2018 and i received SMS also showing Amount Rs.499.online recharge (Ref#[protected]. the Data Package not activated.

kindly do the needful

Thanks
Bahurudeen
Trusting al your new advertisements I recharged for 4G spending 500 . I was using Jjio net so far.
I really regret for switching over Airtel network now. The internet often goes off to 2g. Don't say my phone is 2g k. My phone is 4g.
But your network is worst.

...
I want my airtel pement bank ace diactivebecouse i have bajaj emi card soiwant my ac
Although I haven't opted for gamesuit and video and fungames services, airtel have been deducting my main balance without my permission. And it's not for the first time this is happening. I want my main balance to be refunded.
I would be highly greatful to you i[censored] provide me the details of incoming and outgoing calls for my airtel prepaid no.[protected], February and march two months kindly send on my email id is [protected]@gmail.com

thanking you

regards
Ashok kumar S
Phone number is [protected] this number is everthing not working
company name is STAR DESDINATION MANAGEMENT COMPANY PVT
call us mr. sridhar cell [protected]
Airtel has deducted 150 rupees from my mobile balance. They say I have choose this service. But I never did that. Is there any chance of getting my money back.
When I use airtel 4g internet that not work with good speed, very poor

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54499
    Pending
    0
    Resolved
    21958
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information