Airtel — improper charges of special messages in mobile no [protected]

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Respected sir,
I have been informed by airtel messages service on[protected] that in my contact no[protected] special value added service is active. So i immediately made messages to 1552230 to stop all the value added sevices so many times. Atfer one hour reply received that there is no active value added service on this airtel mobile number. But it gave me shock that message charges of rs 473/- was charged in my august-september 2017 bill by airtel company. It is totally wrong. So i made request to remove this messages charges and send revised bill to 121 airtel customer care. But the reply received is as this "" dear nileshkumar sangani,

Greetings from airtel!

This is in reference to your email seeking clarification on rental charged in the bill dated 18/09/2017 for your airtel mobile number [protected].

As per the telephonic conversation, i have checked your account and found that the rental of rs.516.88/- charged is valid.

Request you to note the critical dates pertaining to your airtel bill:
Bill date -18/09/2017
Due date -06/10/2017

Quick and convenient payment modes are listed below for your reference:

1. Logon www.airtel.in and pay online.
2. Through myairtel app.
3. Drop a cheque at the nearest cheque drop box.
4. You could visit the nearest to your location.

For all payments made at the airtel store do take your payment receipt.

Visit www.airtel.in and register yourself. You check the detailed bill through my account option.

Thanks for reaching out to us.

Delighted to assist you.

Best regards,
Sindhu sankararaoyanamala
Service specialist
Airtel ¿ india¿s fastest network