Airtel — In refrence of new connection and bradband

Address:

Gwalior, Madhya Pradesh

GOOD AFTER NOON SIR,

i want to know that how much time the application take in processing of new connection of fixed line and broadband. i have given documents on the name of GOYAL GAS AGENCY and 2000/- rs. for new connection of broadband having a plan of rs. 748/- monthly on 26th june 2015 (friday) in city DABRA distt. GWALIOR ( MADHYA PRADESH ). but no action has been taken till now there is no response from dabra airtel office. on 26th june (friday) 2015 i have given 2000/- rs. to Mr. GOVIND ([protected]) for new connection they promising me that on 29th june 2015 (monday) they will set up the connection but nothing has been done till today..on 30th june 2015 (tueday) i have a contact with Mr. pawan ([protected]) from gwalior airtel office, they too promising me that the connection will set up within 2 working days but no action has been taken till now. i have asking for receipt to Mr. govind for rs.2000/- they said when we done setup and than we will provide receipt this the rule of airtel company your receipt is not provided by dabra airtel office it will be provided from gwalior airtel office when set up has been done. and the set up is included a modem only with wifi router and a charge of wifi router will be taken by company rs.50/- every month which will be settled in bill. please take appropriate action and resolve my problem otherwise cancel the request of my connection and refund my money.

regards,
RAJAT GOYAL ( [protected], [protected] )