Airtel — Inaction against someone wrongly using my email address | |||||
The user with mobile number: [protected] has provided my email address as contact. This mobile number does not belong to me. I have notified Airtel multiple times that the person has given a wrong email address. Airtel has ignored my emails, and has not taken any action against the user. And I continue to receive emails regarding non-payment of bills. Please take corrective action as deemed appropriate. And have a mechanism to ensure the correctness of email addresses. Was this information helpful? | |||||
|
Airtel customer support has been notified about the posted complaint. | |||||
 2 Comments | |||||
Comments
Just to update the status on this, Airtel is asking for my contact details before they correct their records. I do not think my mobile number is necessary for them to correct their mistake.
Let it be on the record that I have let them know about the error in their records and they refuse to correct it and spam me with emails.
Let it be on the record that I have let them know about the error in their records and they refuse to correct it and spam me with emails.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
42%
Complaints
54504
Pending
0
Resolved
21959
View all 54504 Airtel reviews & complaints
+91 96 6339 5551
+91 11 4266 6500 [Head Office]
+91 11 4666 6100 [Head Office]
20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
View all Airtel contact information
This is with reference to your post dated 24 November 2015. We are keen to resolve your concern; however, we will require your contact number to resolve it effectively.
Look forward to receiving the required details at airtel.[protected]@airtel.com
Regards,
Umesh Arora
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd