[Resolved] Airtel — incoming and outgoing sms blocked

aneeskader52

from Nagram, Uttar Pradesh

Address:

Udaipur, Rajasthan, 313002

Replaced my broken sim with new sim on 29 july 17 and was said that sms will start after 48 hrs but yet not started. I have restarted my mobile d checked all the settings of phone.. Also tried to contact via calls on 121 but not reached to any customer care executive. Plz resolve this issue or gjve me a right solution to this or otherwise i have to switch to other company..

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Sep 2, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Aug 01, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post, dated 31 July 2017 .

We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

We look forward to receive the required details.

Regards,

KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd