Airtel — incorrect bill generation (doubled the amount)-not been resolved after 4 months

Hi team,
I am getting double charged for the internet connection in the monthly bill. This issue is going for last four months. But not been resolved. One strange thing and shocking thing was they told me that so many numbers are tagged under my name that is why i am getting double the amount in the airtel bill. How come so many number first can be tagged and collecting the bill amount for that. This itself a illegal activity. After they agreed the mistake also they are not showing interest in solving the issue other than calling after every email to [protected]@in. Airtel.in. I had spoken with appellete team, managers everyone. But no body took responsibility and solved the issue.
I explained the issues with nearly 20 guys and mailed nearly 30 times. Just getting some standard template as a reply.

1) i want my billing to be corrected.
2) remove/disconnect all the numbers what and all tagged under name without my knowledge.
Was this information helpful?
No (0)
Yes (0)
Airtel customer support has been notified about the posted complaint.
Complaint comments 

Comments

I have recharged my above mobile ([protected]) for Rs.200/-on yesterday (05.10.17) thro' my friend's internet. The mobile no was correctly given and the net account also debited. But, no balance has been reflected in my phone. Please check the matter and inform.

RAGHUNATH CHAKRABORTY
I need call history details for my mobile number..
My Number is [protected]
I am not able to recharge Airtel prepaid number using airtel app, paytm.

It is not letting me send message.
I have internet and incoming calls working on my number but outgoing calls are barred even after recharging with 399 offer.

my no. is [protected] (m.p.)
name mayank mishra
I want some low cost offers lyk 399 rs offers I dnt want 349 offer pls provide me tat offer

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54504
    Pending
    0
    Resolved
    21959
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information