Airtel — incorrect billing since subscription

Address:

Chennai, Tamil Nadu, 600041

Hi,

I became airtel customer in the month of may 2017. I am supposed to get 700 local and 240 std minutes free as per my package.

In all the bills since inception they add an additional charge of approximately rs 1/- every month. I have called them almost every month to make the correction but they repeat the same act of stealing from me again and again. They do not even provide a complaint number when asked about this.

I have two mobile numbers and both has the same problem.

Bill no:[protected]
Relationship no: [protected]

Bill no:[protected]
Relationship no: [protected]
Additional charges made by airtel is highlighted in red box of attachment.

I request you to kindly help me stop airtel from generating forged bills and provide me with the corect bills going forward.

Also, i request you to make airtel provide me with a suitable compensation for torturing me by making me wait in customer care call and making me explain the issue to them again and again, month after month for 6 months.