Airtel — Incorrect Billings

I have Re-install Airtel broadband connection on 17th Mar'21 (Bangalore, Bommanahalli) & got the bill of Rs. 677/- from the past connection which got terminated on 16th Sept'21 with all dues cleared till 16th Sept'20.

When asked customer care executive to raise a Service Request for proper redressal, they clearly denied it & inform me that I will have to pay the amount only.
Seems like there is no proper redressal system in airtel.

Connection - [protected]
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