Address: | Mumbai City, Maharashtra |
Airtel has sent me a bill for the month of Feb which is incorrectly calculated. The customer care people are not giving proper response. I want the charges to be reconsidered as when I requested to change my bill plan no one intimated me that the data I've already used will also be billed in the next months bill. The day when I changed my plan I haven't used any data services. I will not pay the bill over and above my bill plan. I ported this number to Airtel assuming that I will get the best service with regards to customer service, but here is not. Its very disappointing.
Mob Number [protected]
The latest ref no 55170923 Was this information helpful? |
This is with reference to your post dated 21 Feb. 2014. We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.
You can also get in touch with us at airtel.[protected]@in.airtel.com
Regards,
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com
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