Airtel — Increase in monthly bill due to change of plan

Address:

Bangalore

I was not informed that plan will be changed from 299 to 349, I never gave the permission to airtel company to do so. After calling the call centre they replied they have sent sms now a days who has time to go through sms this is the not the way to change the plan u need to call customer if he is ok then u can go ahead & change the plan. If airtel is no longer having 299 plan that’s not my problem. I never gave the permission for change of plan, this is purely cheating the consumer. I don’t want to continue with airtel, request the company to take the bill payment as previously new payment I will not pay.