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Airtel India — SIM activation

HI Team

I have bought a new 4g prepaid airtel SIM today i.e. 22nd dec 2020. and was informed that once I insert the SIM in the phone, I need to dial 59059 and get the sim activated and further to it recharge the pack.

When I dial 59059, the call gets failed. its been 6 hours, the SIM is yet not activated. I am unable to call on 121 or send/receive any texts also.

please help
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