[Resolved] Airtel India — STD calls to one particular state blocked | |||
Airtel Team, please wide open your eyes and ears and listen and read what am trying to bring to your deaf ears. I raised a complain regarding the STD calls could not be made to chennai from from my your so called airtel landline nor from your airtel mobile. All your Tele customer care executives have cleverly proved that they can fool the customers easily. point 1. one 17.1.2016 iI had discussion with Dinesh Kumar I explained my problem he flasly promised that it would be rectified within 24 hours. (The 24 hours did not came till now) point 2. on 19/12/2016 i had discussion with mr. Abhishek he stated saying it will be rectified after sometime (that sometime may be an year or two or 5 years i dont know) he did not come out with specific time. you airtel people have gone from good to bad to worst in handling the customers problems. Point 3 iI got a call from [protected] enquiring about my status of complaint when i told there is no improvement he told he would put me to senior manager, but when i called back again at 2:15 the same person with whom i spoke he started saying the department has changed. And put me on hold for 30 mts and then disconnected This shows how airtel is expert in just fooling the customers Balaji [protected]/[protected] Was this information helpful? | |||
Jan 31, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Dec 30, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 19 December 2016. We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at [protected]@in.airtel.com Regards, Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. [protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
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