Airtel — international roaming active, but no service for over 3 months now.

Address:	Hyderabad, Andhra Pradesh, 500008
Website:	www.airtel.in

This is in reference to my original service request: 80818300. I am in USA right now, and have opted for International Roaming to be able to receive txt messages, so I can make online payments and access my personal accounts ( Gmail, Linkedin, Facebook etc) which are dependent on two step authentication. I am unable to login to any of these accounts or perform any bank transactions since my registered Airtel India number is not working now.
I have called customer care for almost 10+ times and also sent emails to [protected]@in.airtel.com, Nodalofficer.[protected]@in.airtel.com and
appellate.[protected]@in.airtel.com. And everytime I get a response saying "Tried calling you, but could not reach". They never call me at my US number and half they times, they keep calling on my India number that does not work. I am paying my bills for last 3 months hoping it will work, and not to get the number deactivated.