[Resolved] Airtel — Internet activation failure - [protected] | |||||
I activated my airtel special offer internet pack rs.154 - 1gb - 28 days on 22 july 2016 through 121. But activation did not happen and it says your pack is not activated because of low account balance even though i have a balance of rs.225 in my main account. My previous balance of around 100 mb is supposed to carry forward with this 1 gb. But both did not happen and i lost 100 mb because of airtel's fault. I am unable to use the internet for the past 3 days. When i called the customer care he did not know how to resolve this issue and he cut the call without informing me and giving proper service. Please remind airtel that they are charging for this service and they are supposed to provide proper service. I am really irritated by this poor and improper service. Was this information helpful? | |||||
May 24, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Aug 03, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 25 July 2016. We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com Regards, Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. airtel.[protected]@airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
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