Airtel — Internet issues

Address:Gurgaon, Haryana, 122015

As per my postpaid plan, I am entitled to 1GB 4G data and post that unlimited
2G. But after the consumption of 4G data I am not able to connect to Internet.
I get errors like "Network connection lost" or "Your iPhone is not connected to
Internet". As suggested earlier by customer care executive, I have already tried resetting my network
settings and switching mobile data to 2G. I had registered a complaint
#67462110, which is currently in resolved state but I haven't got any
resolution(Hats off to service). They gave me 4 days ETA to resolve the
complaint so I was forced to opt for smartbyte plan. Now when I have exhausted
smartbytes, I m back to page zero where I can't use my 2G internet.
Was this information helpful?
No (0)
Yes (0)
Airtel customer support has been notified about the posted complaint.
Feb 02, 2016
Updated by Gaurav Pujara
Mobile number : [protected]
Complaint comments 

Comments

Mobile number:[protected]
Dear Mr. Pujara,

This is with reference to your post dated 03 February 2016.
We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com
Regards,
Anil Sachdeva
airtel presence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54497
    Pending
    0
    Resolved
    21957
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information