[Resolved]  Airtel — Internet leased line

Address:Chennai, Tamil Nadu, 600113

We have been having issue with the link for the past one year and after several followup no one responded even after informing and stopping the payment. Recently a representative came and assured of link activation after the payment is made and the link downgrade will be processed. After three weeks of releasing the payment still link is down and no response from anyone. Now apart from loosing our business it has created lot of stress.

Appreciate your help and guidance,

Thanks,
Subbu
+91-[protected]
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Jun 22, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
May 15, 2017
Airtel Customer Care's response
Dear Subbu,

This is with reference to your post dated 10 May 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

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Complaint comments 

Comments

The customer care replied, told me that there wasn't an issue and claimed to have recharged my phone with Rs. 100, none of which happened. I hope they get their facts clear before calling again...

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