[Resolved]  Airtel — Internet speed problem

Address:Dharwad, Karnataka, 580029

Dear customer care
My cell no is [protected] n I am associated with Airtel very short time coz o[censored]r service n ur arrogance but I kept this no since from 8yrs earlier I was not using internet in my mobile but since from 3 yrs m using net through Vodafone by porting this no n m very much happy n satisfied with Vodafone services but unfortunately our company has merged with Airtel under cug group so with painful I have re joined to Airtel but the services n support remains worst which I faced before 4 yrs back Airtel is saying now days they're open network n in internet they giving 4G but since from yesterday only I got registered with Airtel n m not at all happy n satisfied with internet speed which I used up to last Friday with Vodafone n I heard that for Vodafone also internet service provider is Airtel but Airtel adds r aggressive n impressive n crores of people getting pools but service n things are remains same I request that m using same handset which I satisfied when I associated with Vodafone internet since from 3yrs n m not satisfied from last two days of Airtel internet service kindly revert as cm not have that much time to speak n spend time with ur so called customer care centre
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Sep 3, 2016
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Jul 28, 2016
Airtel Customer Care's response
Dear Prashant,

This is with reference to your post dated 28 July 2016.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com


Regards
Akanksha Singh
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Verified Support
Aug 03, 2016
Airtel Customer Care's response
Dear Prashant,

This is with reference to your post dated 28 July 2016.

We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.

We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at airtel.[protected]@airtel.com

Look forward to hearing from you.

Regards
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
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