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Airtel — Issue with network and rude behaviour of telecaller

Address:560098

I am facing issues with the 4g lte dongle that i am using and after couple of call transfer i was transferred to some so called senior technician who was very rude and not at all helpful. her voice was not at all audible to me and when i asked her to transfer the call to some other caller she denied and starting shouting whether her voice is audible now or not. later when i demanded a call transfer she denied and cut the call.

Her so called sudo name was kanika and my lte number is [protected]
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Comments

i have requested about my special pack 74 rupees i have asked them to increase validity by adopting a pack or any chance to refund my second transaction which i was recharged double time mistaken... i got bad reply there is no chance to deal about special pack... see for special pack also people spending money.. errors are possible, , , , , 74rs i also huge money... still my pack is alive upto 28november 2015 please any one help me to get rid of this roblem... still this is my request
Reply
Dear Pavan,

This is with reference to your post dated 26 November 2015.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com


Regards
Umesh Arora
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
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