[Resolved]  Airtel — kyc not submit balance 1000 remains unused + impolite customer representative

Address:

Ajmer, Rajasthan

failed to sumit KYC number disconnected & balance (1000 Rs ) unused. when customer representative impolite extremily ashmed to know that indias leading service providers representative can do this . itas rediculous AIRTELL ...and... Dear Sir/ Madan, I am using prepaid airtell sim with no (+91-[protected]) from last 6 years . and on 19.10.2014 airtell sent me a message to submit id proof with a photo . but I fail to do so due to some reason. On 20 .10.2014 my airtell services is disconnected at 9:30 p.m . next day I went airtell office with documents but they say they cann’t start the services again at that time a had a balance of 1000/_ Rs. What I want from you is their any provision if a customer is failed to submit it”s KYC to prepaid service provider the what about the previous balance ? why does is it not transferable ? please provide a legal document in support of your answer. Regards Dhirendra singh chauhan Mobile no [protected] .