Airtel — Landline/Broadband Connect Scam

Address:

Bangalore

I have been using my landline connect for past 10+ years paying bill of Rs. 588.89 every month the speed provided with this connect is 40 mbps however for the allocated speed is only 2 mbps by airtel saying they havent upgraded the fiber optics.

I have been asking for the refund for all the years i have been cheated, however the customer service denys saying we can only upgrade your plan.

Spoke to supervisor Mamta who was very rude and blaming us for the cheating done and also to Manager Keshav to no resort

Please advise a solution