Airtel — Lot of frustration in converting existing prepaid to postpaid number | |||
Hi all, I am very much frustrated from Cheap Service provided by Airtel. I recommend not to go for Airtel Service. Instead go for Any other provider. I applied for airtel postpaid connection on airtel website then I started getting sms that "your number is converted to postpaid, please constant no: "Some number"". But my number was in prepaid only. Then I contacted that number and then a lady took my address for document collecting. I have given the document from 1 week and still my number is not converted into postpaid. I have called 1000 times to them but still no solution. My Number is [protected]. At last today finally they have converted my number to postpaid and I am calling for verification but some mistake in the building number has been done by store guys and now they are not activating my number in spite I gave all the detail correct. They want me to collect wrong information from store and give them for activating. They are asking me to go to airtel store. I am really frustrating from the service. My number is dead from today morning and there is no hope that it will be on till monday/tuesday until correct address is update by people. Was this information helpful? | |||
Airtel customer support has been notified about the posted complaint. | |||
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This is with reference to your post dated 18 Oct. 2014. We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.
You can also get in touch with us at airtel.[protected]@airtel.com
Regards,
Saurav Ahlawat
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com
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