Airtel — message received but mobile no not working

Address:

160059

I submitted the submitted the application for porting and reliance to airtel and request for the number on 31/11/2017 i received a message same day your application is on processed 31/11/2017 and after that received the massage from airtel 04/11/2017 at the time of 04:44 your service have been set. Please restart your handset. So money times i have done the process (Restart) but so far my sim not activated.

And the same day 04/11/2017 to till i contacted the near airtel store punjab 3 b2 mohali and customer care all contacts but sim is not working and they told every time wait and wait.

Please resolve the issue as it is very important to have this number activated for me.
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