| Address: | Thane, Maharashtra, 400604 | | Website: | www.consumercomplaints.in |
I have given my request on 6th August 2018 at 'Ground Floor, Real Tech Park, Sector-17 Vashi Navi Mumbai-400705 to one of your customer care officer her Name is POOJA had told me that I will get my number migrate in working 3 days from request.
Now, Today is Thursday and TAT already end however I am not get migrate my number from postpaid to Prepaid. When I called one of your customer care officer on his name is " PALWINDER SINGH" saying that we do not have get any request from your side. Even the person has asked too many question to verify that I am a true customer.
Why your company made this kind of policy that " your organization structure is only verify the customer detail but If customer ask your officer verification that this the right person of your company or not then your representative refuse that our company policy is not to share the detail with customer."
This is absolute ridicules policy from your company customer care officer. Who is verify on call our data on phone.
Kindly request you to understand our problem related migration my number from postpaid to prepaid. Was this information helpful? | 
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