Airtel — Migration from Corporate to Personal

Address:

Bangalore, Karnataka

My number was getting migrated from Corporate to Personal around a week ago and suddenly - my number was deactivated. Without my knowledge Airtel has not only deactivated and my business colleagues and family started getting a message this number doesn't exist. This has caused a lot of collateral damage and has affected my business. On top of it - I was traveling to a foreign country and put in lot of requests to couple of people- the so called SPOC - Sangeetha - but no response at all. I also did post on FB around 4 days ago and got a message back saying they will look into it and get it resolved within a day but nothing happened. It is disheartening to say the least and the callousness with which they are treating is something I didn't expect from a professional company like Airtel. The number is [protected]. Very disappointed with the kind of customer support given out - they don't seem to care about their customer's at all. No apologies from their end either. Any kind of help is appreciated. Thanks, -Vidya