Airtel — Migration of Airtel SIM from Prepaid to Postpaid | |||
My No - [protected] gave for PrePaid to PostPaid conversion in Airtel through airtel representative. He came to my house on Saturday[protected] and gave me a new SIM card. I have submit my documents through airtelpostpaid.[protected]@gmail.com. One agent was also came for office address verification as I have applied for corp-sim. Its almost 5 days passed and no progress. Till now I have received SMS and Call in my contact number stating that PostPaid conversion is in progress. But nothing happened. Visited the showroom many times and always got the same reply "Wait for 48hrs and it will happen". I am long time Customer of Airtel owning multiple products- TV, PostPaid connections and Broadband. Till now I have never faced such a bad service. Airtel was once famous for its Customer service, But is fading down to be worse compared to other vendors. Was this information helpful? | |||
|
Airtel customer support has been notified about the posted complaint. | |||
 1 Comment | |||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
42%
Complaints
54499
Pending
0
Resolved
21958
View all 54499 Airtel reviews & complaints
+91 96 6339 5551
+91 11 4266 6500 [Head Office]
+91 11 4666 6100 [Head Office]
20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
View all Airtel contact information
This is with reference to your post dated 01 April 2015. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtel.[protected]@airtel.com.
Regards
Saurav Ahlawat
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services.
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd