Airtel — misbehaved members in airtel office

Address:Surat, Gujarat, 395003
Website:Www. Airtel.in

I am gold card user since 9years back i was using airtel number i losted my phone and so i got losted my contact number so i visited to airtel office to restart my number again they told me give me the old username or the documents of the person whose name this card had been registered i was that time under age so i was not having valid documents so my uncle bought me that now am in big business and now im having all documents and valid documents so i told them all the things they directly told me we cant do this and that i told them the original card user and i told them to check the other details to and they ignored me and so am now using uninor card
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Airtel customer support has been notified about the posted complaint.
Sep 17, 2017
Updated by Ammar Nawab
My old contact number was [protected] this card has been registered as imran chasmawala and my name is Ammar chasmawala
Complaint comments 

Comments

I am a resident of motihari and airtel user for past 5 yrs.
Presently there is single airtel office in motihari and they are enjoying monopoly in this region.
The ugradation of sim cards from 3G to 4G according to details i got from customer care are FREE for 4G enabled locations and Rs. 25 for non-airtel 4G locations.
But here Airtel Store (Nirmal Prem Communications) in Saran Complex Motihari are openly cheating the public and charging Rs. 50 per upgradation.
I have also been charged and on asking for reciept they provide none. Nor do they provide their complaint book or any written means. You can cross-check my complaints by contacting people who have upgraded from here in recent past

It is a serious offence and i kindly request you to take action against the offenders.
I am ready to be witness or whatever are required for taking action against them.
Mehul Lal's reply, Oct 3, 2017
my contact no 8521580873

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