Airtel — misbehaving from your local dealer.

Address:

Jamui, Bihar, 811308

I was receiving frequent message on my air tell no. To upgrade my sim to 4g free of cost, by 02/06/2018. It was being advised to contact nearby air tell office.in the message it has been mentioned that if not done the upgradation till the advised date, the net services will be discontinued.
I visited the local jhajha, distt jamui bihar office on 31/05/2018. I was rudely asked to pay rs.30/- for upgradation of sim. On a huge argument, the service provider sent a message from my mobile & handed over a sim for 4g to me. He further advised that the sim is to be replaced, when the net data is discontinued for old sim. However, i received a message late in evening about an error in the sim.
I visited the office today, & was shocked by the rude behavior of the office staff by denying to provide me the requisite services. More ever, he used, not to be mentioned by any civilized person, filthy words, threatening even of dire consequences.
Hence this is a humble request to enquire into the matter by the sail representative team if airtell
Mail id is - bibhuti. B. [protected]@gmail.com
B b paths,
Purani bazar,
Jhajha,
Jamui
811308.